Question 1

How do I book, and is it cheaper to book direct?

Accepted Answer

You can book right here on our website by clicking here. And yes! It can be up to 20% cheaper to book directly with us, since there are no agent or booking platform fees to pay.

Question 2

What is the minimum stay?

Accepted Answer

The minimum stay is 2 nights for most of the year, 1 night in low season, and 3 nights over Christmas and New Year (22 December to 2 January). The minimum stay for your dates will be displayed when you book.

Question 3

What is included in the price, and are there extra fees?

Accepted Answer

A stay includes the lodge, bed linen and towels (beds are made up for arrival), firewood, and parking for one car outside the lodge. There is a starter supply of firewood inside the lodge, and you can help yourself to as many extra logs as you like from the log sheds, free of charge. You will also find a complimentary assortment of hot drinks, a few Scottish treats and pods for the coffee machine. A £50 cleaning fee is added to every booking, charged with the final balance. Pets are £15 per pet per stay. Nightly rates vary by lodge and season, and the price for your dates will be displayed when you book.

Question 4

What is your deposit and cancellation policy?

Accepted Answer

A 50% deposit is due when you book. The balance, including any pet fees, is due 14 days before arrival. A £150 security pre-authorisation is taken on your card up to a day before arrival. If you cancel more than 14 days before arrival, a 10% administration fee is retained and the rest is refunded. Cancellations 14 days or fewer before arrival are charged in full. We recommend UK travel insurance.

Question 5

Can I buy a gift voucher?

Accepted Answer

Yes, you can! A stay at Ancarraig makes a perfect gift: a Highland escape for someone special, with cosy nights by the log burner and Loch Ness on the doorstep. Whether it's for a birthday, an anniversary or just because, you can choose a voucher on our Gift Vouchers page. Vouchers start from £50 and are emailed to you straight after purchase, ready to give. The lucky recipient simply enters their code at checkout when they book their stay.

Question 6

Do you offer any discounts?

Accepted Answer

We do! Before you book, make sure to check our Special Offers page to snag yourself a cheeky deal. Returning guests also receive 10% off, and we offer 10% to guests with a Defence Privilege Card, Blue Light Card or valid photo ID. These discounts are not stackable with any other discount or offer. Get in touch so we can apply the discount to your booking.

Question 7

I cannot see my dates. Are they available?

Accepted Answer

The online booking system shows live availability for each lodge type. If the dates appear available but you cannot complete a booking, the nights may be free in that type of lodge but not in the same individual lodge. Call or email us and we will check to see if there is any shuffling we can do to accommodate your desired dates.

Question 8

How many people does each lodge sleep?

Accepted Answer

Each of the 12 lodges at Ancarraig has two bedrooms (one double and one twin) and sleeps 4 people, 48 guests in total. The lodges are built and insured for 4, which is the maximum. Cots are the exception, and are free to hire. We just ask that you make us aware that you need one so that we can ensure it's in your lodge ready for your arrival.

Question 9

What is provided in the lodge, and what should I bring?

Accepted Answer

You will find towels, bedding, a tea towel, a dish cloth and washing-up liquid, hand soap, pots, pans, cutlery and crockery, salt and pepper, tea, coffee, Dolce Gusto coffee pods and sugar, a starter supply of firewood, kindling, firelighters and matches, and a starter supply of toilet roll. Every lodge has a smart TV, and you can use Roku guest mode to watch your own streaming accounts. You can help yourself to as many extra logs as you like from the log sheds, free of charge. You may bring your own wood, but it must be small enough not to damage the stove: logs up to 8 inches long. Please bring food and drink, and toiletries such as shampoo, shower gel and extra toilet roll. In the winter, we recommend bringing cosy socks or slippers.

Question 10

How are the lodges heated?

Accepted Answer

The cosy log burner is the main source of heat, with additional electric heaters in the lounge and each bedroom.

Question 11

Do you have Wi-Fi?

Accepted Answer

Yes. We have upgraded to Starlink Wi-Fi, which is shared across the park. It is reliable for browsing and messaging. Every lodge has a smart TV, and you can use Roku guest mode to watch your own streaming accounts. As the connection is shared across the park, please avoid large downloads such as game or software updates during your stay.

Question 12

Is there parking?

Accepted Answer

Yes. Each lodge comes with one dedicated parking space right outside as standard. If you need more, such as a second car, there is overflow parking at reception and tucked away towards the middle of the park, so please get in touch beforehand to arrange it and we'll explain where it is. Motorhomes, campervans or large vehicles are possible by arrangement, so contact us first.

Question 13

Are the lodges accessible?

Accepted Answer

Our lodges were built in the 1970s, so sadly they aren't suitable for wheelchair users. Each lodge is reached by a gravel path and then 6 to 8 wooden steps up to the veranda. Inside, the doorways are fairly narrow and the bedrooms are compact, with no room to turn a wheelchair. If you have limited mobility, every need is different, so please get in touch and we'll happily talk you through the layout to help you decide whether it will work for you.

Question 14

Can I bring my dog?

Accepted Answer

Yes. Dogs are very welcome at Ancarraig, and all 12 lodges are dog friendly. You can bring up to two dogs per lodge, at £15 per dog per stay, added at checkout. Every doggy stay comes with a welcome gift box. Please be respectful of the furniture, and we encourage you to bring your dog's own bedding and blankets. Please don't leave dogs alone in the lodge unless they are in a crate. Keep them on a lead around the site, and pick up after them.

Question 15

What time is check-in and check-out?

Accepted Answer

Check-in is from 3pm and check-out is by 10am.

Question 16

How do I get to Ancarraig, and how far is Drumnadrochit?

Accepted Answer

Ancarraig Lodges are in Bunloit, above Loch Ness, on the Great Glen Way between Invermoriston and Drumnadrochit. The village of Drumnadrochit (locals call it Drum) is 3 miles away, with a ScotMid (Co-op), pubs, cafes, independent shops and the Loch Ness Centre. Inverness is about 30 minutes' drive via the A82, Inverness train station is 19 miles away and Inverness Airport is 28 miles (about 50 minutes). The last 3 miles are a steep, winding road that can be icy in winter, so a 4x4 is advised, or winter tyres as a minimum, with snow chains or snow socks recommended for two-wheel-drive cars. Sat-nav can be misleading because our postcode covers a wide area, so please use Google Maps, What3Words (///sleepers.package.firelight) or the directions on our Location page.

Question 17

Are you open in winter and over Christmas?

Accepted Answer

Yes. Ancarraig is open all year, and winter is a favourite time here for the log burner and the dark skies over Loch Ness. Over Christmas and New Year (22 December to 2 January) there's a 3-night minimum stay, and we can't take arrivals or departures on Christmas Day, Boxing Day or New Year's Day. Every other day is open.

Question 18

Can I charge an electric car?

Accepted Answer

Yes, there is an electric car charging point in the village car park in Drumnadrochit, just 3 miles away. While you charge, you can grab a coffee or a spot of lunch at one of the surrounding eateries. Please do not charge electric cars from the lodge sockets, inside or outside, because of the fire risk. A £200 fee applies if this is ignored.

Question 19

What are your office hours?

Accepted Answer

For booking enquiries, our office hours are 9am to 6pm every day.

Question 20

What is there to do from the door?

Accepted Answer

You can walk from your lodge onto the Great Glen Way, which runs through the site. The highest peak around Loch Ness, Meall Fuar-mhonaidh, can be climbed from the door. Urquhart Castle is about a 10-minute drive. Inverness, the capital of the Highlands, is about 30 minutes away and makes a great day trip for shopping, cafes, restaurants and a stroll along the River Ness. Glen Affric is a short drive, and the Isle of Skye, Glen Coe, the Cairngorms, Oban and Ben Nevis can be done as day trips. On site there are 12 acres of woodland and lochans, with red squirrels, deer, pine martens and birds often seen. On clear nights you may see the Milky Way, and sometimes the Northern Lights. For more ideas, check out our recommendations of local activities and attractions.

Question 21

Are you child friendly, and can I hire a cot or high chair?

Accepted Answer

Yes. Children and infants are welcome at Ancarraig. Fire guards, cots and high chairs can be added free of charge: please add them when you book, or email us with some notice so we can make sure they are available. Balconies have vertical slats and gates at the top of the stairs, which also helps with dogs. There is a playhouse with a slide and a mud kitchen on the site.

Question 22

Can I book more than one lodge for a group?

Accepted Answer

Yes. Each lodge sleeps 4, and with 12 lodges we can take up to 48 guests. If you want more than one lodge, and especially if you would like them next to each other, get in touch so we can arrange it.

Question 23

Is there a coffee shop on site?

Accepted Answer

Yes. There is a coffee shop on site, open 9am to 5pm Monday to Saturday, and 10am to 2pm on Sunday. Hours may vary in low season.

Question 24

Can I add something special to my booking?

Accepted Answer

Yes. You can add a Prosecco or special occasion package for £49. Ask us when you book, or get in touch, and we can arrange it. We are also pleased to take unusual requests, and will accommodate them where we can.

Frequently Asked Questions

Booking and prices

The lodges

Dogs

Getting here

The area, families and groups